County of Orange Adult Protective Services Simulation: Training Beyond the Classroom

CWDA Conference/Symposium Presentation

Simulation training is widely recognized as an effective training modality in various fields of employment. However, it is rarely used among Adult Protective Services programs. This presentation will provide an overview and video demonstration of the County of Orange Adult Protective Services (APS) simulation training for attendees seeking to incorporate experiential learning in their respective training programs. The County of Orange APS recently received the 2018 Crown Communities Award presented by American City & County Magazine in recognition of developing this simulation training. This simulation training was the first of its kind in the
state of California, specifically developed for APS social workers. This simulation training was also selected as a workshop to be presented at the 2018 Annual National Adult Protective Services Association (NAPSA) conference. The simulation training facilitates professional development which translates to enhanced engagement with the older adult and disabled adult communities it serves. The goal of the presentation is to provide attendees with information highlighting the ways in which simulation training reinforces adult learning theory, guidelines on how to create simulation role-plays, and how to facilitate strengths-based feedback for employees. Attendees
will have an opportunity to participate in a facilitated discussion and receive a simulation step-by-step handbook that can be customized to individual program needs.

  • Jacquelyne Garza: Social Services Supervisor I, County of Orange Social Services Agency Training and Career Development
  • Stacey Lindberg: Program Manager, County of Orange Social Services Agency Adult Protective Services
  • John Danczak: Senior Social Services Supervisor, County of Orange Social Services Agency Adult Protective Services
  • Quatana Hodges: Senior Social Worker, County of Orange Social Services Agency Adult Protective Services

Download the APS Simulation Facilitator Handbook

Download the APS Simulation Presentation